02
Oct
XPX Philadelphia: Digital Presence
October
02
Tuesday

Event Information

Date & Time

Tue, Oct 2nd, 2018
6:00pm - 8:00pm (EDT)

Location

O3 World, 1339 Frankford Avenue, Suite 3, Philadelphia, PA

Status

XPX Registration Closed

Price

First Time Guest $0.00
XPX Philadelphia Member $0.00


Our partners for this event O3 are preparing a program for us at their facility. Hope you can join us to follow-up our fall season kick off with a night event. We’re having a special offer for free first-time guests and a lower membership fee for professionals 35 and under. Please register a plus one!  

Gone are the days when the digital channel was a “nice to have”. While handshakes and word of mouth still have a place in the world, the speed of information and the need for immediate gratification require more than a few emails and the occasional tweet. 

In this talk, we’ll take a look at all the elements that define a successful digital ecosystem for professional services and discuss some key activities necessary for delivering value to customers in the digital age. We’ll also take a look to the future where the impact of automation and “smart systems” are becoming natural parts of the customer experience. Presentation Summary:

  • Overview of digital strategy and the components of a digital ecosystem
  • What are customer expectations in the digital age for professional services
  • Key activities for developing a strong digital experience
  • Defining your business goals and objectives in the digital space
  • Looking at your landscape
  • Understanding your customer’s needs and expectations
  • Developing channel-specific solutions
  • Creating feedback loops and using data to measure success
  • Looking to the future: the impact of automation and AI
This is a great opportunity to bring new guests and introduce young professionals to our organization. See you there!

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