Maximize Your Organizations for Success! Meet Jack and Patricia Phillips authors of “High-Impact Human Capital Strategy”

Date: April 7, 2023

Start Time: 12 p.m. EST

End Time: 1 p.m. EST

Platform: Zoom

Questions: Chat

Click Here to Participate: Patricia and Jack Phillips

Human Resources used to be about recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. Do these things well and your well-oiled machine will operate as planned. But in today’s turbulent and increasingly broadening economy, HR must go beyond its traditional focus if a company is to also expand and become as far-reaching as the times are trying to take it.

While the core plan of recruit, prepare, motivate, and retain is still essential, High-Impact Human Capital Strategy examines 12 critical forces that must also be evaluated and maximized if a company is to continue its success, including: globalization, changes in workforce demographics, skill shortages and mismatches in labor markets, environmental matters, and more.

Readers will learn how to design human capital programs that:

  • Incorporate each of the 12 critical forces into an effective overall plan
  • Connect with business measures• Achieve positive ROI
  • Ensure critical talent is in place• Boost engagement
  • Address work/life balance and other social issues
  • Reduce the need to outsource

Complete with case studies and step-by-step guidelines to help you move beyond the traditional focus of Human Resources, the indispensable plans of attack found in High-Impact Human Capital deliver measurable value in the face of ongoing challenges that are not going away.


Patti P. Phillips, Ph.D. is a consultant and researcher, and the author of multiple books on the topic of measurement, evaluation, and the use of ROI to demonstrate the value of non-capital investments. Her workshops and conference presentations inspire audiences to align their work with outcomes that matter. When she is not consulting with clients, researching, or writing books, Patti supports the work of other organizations through board service. She serves on the UN Institute for Training and Research board of trustees, the International Federation of Training and Development Organizations board, The Conference Board Human Capital Advisory Council, and the Institute for Corporate Productivity People Analytics Board. Patti has been recognized for her thought-leadership by organizations such as the Association for Talent Development, Center for Talent Reporting, and the Thinkers50 Marshall Goldsmith Achievement for Coaching. She has written or contributed to over 50 books describing how individuals can demonstrate the value of their work.

Jack J. Phillips, PhD, is chairman of the ROI Institute, the leading provider of services for measurement, evaluation, metrics, and analytics. A world-renowned expert on measurement and evaluation, Phillips provides consulting services for more than half of the Fortune 100 companies and workshops for major conference providers worldwide. A former bank president, Phillips has served as head of HR for three organizations, including a Fortune 500 company for eight years. Author of the first book on training evaluation in the United States in 1983, Phillips has authored or edited more than 75 books in evaluation, metrics, and analytics. He is the developer of the ROI Methodology, the most used evaluation system in the world. His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.

Updated: Apr 3, 2023

About the author
Marc Kramer of Stress Free Family Business is a member of XPX Philadelphia

When the parents want to prepare their children to take over the business and/or when the parents and kids are fighting with each other and a cooler experienced head is needed.