Jacqueline O’Flanagan leads Microsoft’s financial services industry strategy and execution for the Americas, focused on empowering financial institutions across the region with trusted tools and technology to deliver differentiated experiences, reduce costs and accelerate innovation for sustainable growth.

Jacqueline has more than 20 years of extensive experience in global sales, management, and information technology and a proven ability to develop and lead high performance teams that operate in complex environments.

Prior to her current role, she was Financial Services Industry Lead at Microsoft Canada. Before joining Microsoft, Jacqueline was the Global Head of Consulting Services at CGI for the Global Wealth and Capital Markets covering North America, EU & Commonwealth. She was also the Head of Canada for the London Stock Group, driving strategy and rolling out innovative technology and data-driven solutions to enrich the client experience across the globe.

Jacqueline is also an advocate and ally of Diversity & Inclusion and actively promotes and aspires to advance the culture of inclusion through intentional, positive efforts. She has a strong passion for leadership, developing strong talent and mentoring women in the financial services space, and is the current executive sponsor for the Women at Microsoft Employee Resource Group (ERG).

She is an active speaker at industry events and throughout the media. Follow Jacqueline at: https://www.linkedin.com/in/jacquelineoflanagan/