Every business owner wants to maximize cash flow and profitability. But, one of the most common missteps they make is not having the right people in the right seats. Specifically, leaders and managers. This can cause confusion and frustration for staff, as well as management, when there are people in roles that don’t play to their strengths or there’s confusion about responsibilities. Every business owner should understand the difference between leaders and managers and how to get each in the right seat.