Xavier Lederer

Call Me When… Call me when your client is frustrated because their business is not growing as fast as they want. As a business coach I help companies identify and remove growth roadblocks so they can grow faster and with less pain.

“Conflicts look bad. I always prepare touchy agenda points with my 2 senior leaders before leadership team meetings. This way senior leadership presents a united front,” recently mentioned the CEO of a 200-people company. Most leadership teams have too few open, healthy conflicts. This makes them less effective, reduces decision quality, and ultimately slows down business growth.  How can you step outside of your comfort zone and mine more healthy conflicts? Healthy conflicts help propel your business forward Many CEOs stick to their comfort zone: you avoid some conflicts and embrace other, based on your natural conflict style – not based on what is best for your business. Artificial harmony created by conflict avoidance is treacherous, as this 

“I should demote myself!” joked the head of sales. “It looks like I am better at selling than at managing a sales team.” We were looking at his team’s individual sales numbers. He was selling more when he was a regular salesperson than his whole team today. We too often promote the wrong person into a senior leadership position. The reason is: the promotion criteria we use are poor predictors of people’s leadership potential. How can you better identify potential senior leaders and avoid painful mistakes – so you can grow faster and with less pain? Why are we so bad at promoting the right people into leadership positions? We are all biased. We tend to overestimate specific traits we mistakenly believe indicate leadership potential. Common biases include: Past successes. Unfortunately prior performance is not a good predictor of leadership performance. 

Homogeneity among your leadership team is like a decadent creamy chocolate cake: it feels tempting, but when you resist it, you get in much better shape. Increasing diversity on your leadership team leads to better decisions – and better financial results. However we have a natural tendency to surround ourselves with people similar to us: diversity is harder. How do you know whether your leadership team is diverse enough? Why is diversity important? Plenty of research has demonstrated that increasing diversity on your team enhances your top and bottom lines. Among others, as this 

“You don’t belong here: you are a fraud! Why would smart people ever want to listen to you?” whispered the manager to the salesperson. Galvanized by this wake-up call that he desperately needed, the employee rose to the occasion and exceeded all expectations. Does this sound realistic? Of course not! Who would feel upbeat by such senseless, demotivating speech? This scenario obviously never existed – and yet the speech is 100% authentic: I heard it from a sales executive last week. It wasn’t directed at a team member though: it was directed at himself. Your inner critic: your #1 judge. We all have an inner voice that continuously judges us. Its main message varies from person to person; in next week’s newsletter, we will see how to identify your inner voice’s main messages. In this week’s newsletter, we will discuss its negative impact on yourself and on your ability to grow your business, and what to do about it. One of my client CEOs’ inner voice calls him a “loser who sets the wrong example to his team and will never be a successful entrepreneur” when he doesn’t take over what his team members fail to accomplish. My inner voice calls me “lazy and complacent who will fail as an entrepreneur and a father” when I am idle for more than 2 minutes, even on vacation – and makes me feel guilty and shameful every single time it happens. Our inner critic pretends to be helpful and necessary to our success, but its long-term impact is unequivocally negative. Why do we keep listening to our inner critic, even though it is obvious that its message is utterly uninspiring and demotivating? What can we do about it? How does your inner critic afflict your performance? Our inner critic constantly finds faults with self (for past mistakes or current shortcomings), with others, and with circumstances. This judge sounds helpful at first sight by shedding light on our shortcomings. While it has the appearance of a helper, it is a bully that blackmails us with shame and guilt, with pretty dramatic consequences in the long run. It tells you: “Without me pushing you, you will be unworthy of love / attention / success.” Your inner critic negatively affects you in three significant ways: Your inner critic has a long-term damaging impact on your own performance. Your inner critic acts like a radioactive armor: it pretends to be protective but its long-term impact on your performance is always disastrous. Let’s get back to the two examples above: Client CEO: To respond to the guilt of not being the ideal leader his inner critic describes, this CEO feels the pressure from his inner critic to micro-manage his team when they don’t deliver, at the risk of becoming his company’s #1 growth roadblock – with the negative consequences on his team and on business growth that you can imagine. In response to my guilty feeling of missing out on learning opportunities for my children (and hence of not being a good father) if I am idle on vacation, I take them on high-tempo sightseeing trips (“We only live once, let’s get the most out of it”, right?) –  with, here again, the exact opposite long-term impact on my effectiveness as a father. “The inner critic is harmful because it triggers our self-protection mode, MIT Sloan sr lecturer Giardella says in

Do you want to get rich quickly? Very simple: Buy a business for its actual value, and sell it back right away for what the business owner values it. Many business owners overvalue their own business (after all, isn’t your business the most beautiful baby in the world?). What do you need to pay attention to in order to make sure that you get the valuation you want when the time is ripe? Looking at your business through the eyes of a buyer Regardless of whether you want to sell your business (or pass it on to your children) in one or in 100 years, looking at your company through the eyes of a buyer can help you identify your top priorities to develop a stronger business – and ultimately get the valuation that you want. Based on experience, readings, and many conversations with experts in the business of buying and selling companies, I have identified 10 key points that can derail your company value. There are obviously many more – I selected these 10 because of their considerable impact on business valuation. The goal of this article is to generate self-reflection through two questions: On a scale from 1 through 10, how is your company performing on each of these 10 points below? Which of these points should be your top priority for improvement? What defines the value of your business? “There are two pieces to valuing a business, says Mark Campbell with 

It felt like the only thing we could agree on, is that we couldn’t agree on anything. Have you been there before? We had been discussing our 10-year vision for 45 minutes with the board of directors, and the conversation was going in circles between two opposing views. I felt stuck. I was championing one of these views, I knew that my point of view was right, and I also knew that my emotions were clouding my judgment – I couldn’t see a way out of this deadlock. Why was the other side so stubborn? As the leader of the organization should I simply impose my point of view and be done with this? Arguing is not persuading As this experience illustrates, arguing to prove a point is not the best way to change the minds of other team members. “If anything, arguing makes people more intransigent,” explains 

Join our CEO Growth Workshop on Tuesday March 7 at noon EST (on Zoom) to learn about “How to have difficult and uncomfortable conversations – and how you can give more impactful developmental feedback.” 😖72% of employees think that their performance would improve with more feedback. And yet Gallup has found that only 26% of employees strongly agree that the feedback they receive helps them do better work. ❤️ When done properly, feedback is a great way to improve yourself and to help your team members progress and take responsibility for their actions. How can you give better feedback? This is exactly the point of this workshop. By the end of this interactive workshop, you will have: 🎓Learned the 5 steps of a constructive feedback conversation. 🎓Experimented with these steps in role plays in a safe environment. 🎓Identified your next steps to implement your insights. Register here:

😀Join our CEO Book Club on Tuesday April 4 at noon EST to discuss “The Coaching Habit” by 📚 Michael Bungay Stanier. ❓Leaders can’t be great CEOs UNLESS they spend less time giving advice, and more time asking great questions. The issue is that many CEOs (especially technical experts) believe that they need to expand their technical expertise first, which gets in the way of them becoming great leaders. How do you break this vicious circle? “The Coaching Habit” can help you. 🦉This fun-to-read best-selling book unpacks seven essential coaching questions to demonstrate how–by saying less and asking more–you can develop coaching methods that produce great results. 🧑‍🤝‍🧑In this interactive CEO Book Club you will learn from the insights and experience of other CEOs, because we all have different perspectives on the same book. 🎓The CEO Book Club is FREE and is open to all growth-minded CEOs who want to become better leaders. You do need to read the book prior to the event (the book is an insightful yet quick read: about 3 hours). 👍Register now:

Join our CEO Book Club on Tuesday February 7 at noon EST (on Zoom) to discuss the book “The Motive” by Patrick Lencioni. What is the essence of your job as a CEO? In his recent book “The Motive” best-selling author Patrick Lencioni analyzes reward-centered leadership as opposed to responsibility-centered leadership, and from there derives 5 key roles of a CEO. In addition to provoking readers to honestly assess themselves, Lencioni presents action steps for changing their approach. Join us at this interactive CEO Book Club to learn from the insights and experiences of other CEOs – because we all have different perspectives on the same book. The CEO Book Club is FREE and is open to all growth-minded CEOs who want to become better leaders. You DO need to read the book prior to the event (the book is an insightful yet quick read: about 3 hours). Please register here:

Here’s the hard truth about leadership: it either forces you to get stronger or slowly destroys your life. There is no in-between. This is why taking care of yourself as a leader is so critical. This is exactly what we will discuss at our interactive FREE CEO workshop on Tuesday, January 10 at noon EST. During this workshop we will discuss leadership habits to better take care of yourself, so that you can better take care of others. We will focus on three specific topics: – How to improve your mental fitness – so that you can better handle stress. – Make yourself useless – so that you have more time to grow your business. – Tackle tough conversations – to help your team members be the best version of themselves. The CEO Growth Workshop is FREE and is open to all growth-minded CEOs who want to become better leaders. Date: Tuesday January 10 at noon EST / 6 pm CET.  Register

“So far I have been a great CEO, but I am not sure that I am the best person to take my company to the next level,” confided this CEO of a fast-growing company. It looked like his recipe for success didn’t work anymore: he was constantly fighting fires and couldn’t streamline his operations. He was trying though – unsuccessfully. In short: he felt stuck, overwhelmed, and doubted his ability to improve the situation. I hear similar stories of “imposter syndrome” from many CEOs. The imposter syndrome is the belief, grounded in self-doubt and fear, that you don’t belong where you are. Often these CEOs’ reaction is to work harder to prove that they deserve to be in their position. Unfortunately, this negatively impacts their performance: they are not at the top of their game because of increased self-doubt, persistent fears of failure, and long working hours. If you experience imposter syndrome, you need to tackle it head-on. In a few instances, they are not the right person in the right seat indeed. Very often though they just lack tools, methodologies, and self-confidence to clarify their priorities to move more decisively toward their goals. Many CEOs experience imposter syndrome Many more CEOs and successful people than you may think experience at some point the imposter syndrome – even though few admit it openly, as Starbucks’ CEO Howard Schultz put it: “Very few people, whether you’ve been in that job before or not, get into the seat and believe today that they are now qualified to be the CEO. They’re not going to tell you that, but it’s true.” Tom Hank once shared: “No matter what we’ve done, there comes a point where you think, ‘How did I get here? When are they going to discover that I am, in fact, a fraud and take everything away from me?” Research estimates that 70% of the US population experiences it at some point in their life, and it disproportionately affects high-achievers: Facebook’s former COO Sheryl Sandberg admitted: “Every time I excelled, I believed that I had fooled everyone yet again. One day soon, the jig would be up. There are still days when I wake up feeling like a fraud, not sure I should be where I am.” David Bowie struggled with self-esteem too: “I had enormous self-image problems and very low self-esteem, which I hid behind obsessive writing and performing. I really felt so utterly inadequate.” Even Agatha Christie, despite selling two billion copies of her books: “I don’t know whether other authors feel it, but I think quite a lot do – that I’m pretending to be something that I’m not, because even nowadays, I do not quite feel as though I am an author.” Practically speaking: What can you start doing today? Find out practical ways to deal with your imposter syndrome here:

Are you satisfied with your 2022 growth? If so: congratulations! If you want to accelerate growth in 2023 though, and make it less painful / stressful for you, you will need a different approach. This is exactly the point of our upcoming CEO Growth Workshop on Tuesday December 6 at noon EST on the topic: “How to plan for successful growth in 2023.” By the end of this FREE interactive CEO workshop you will: – Have a first draft of your 2023 goals and priorities, and have a methodology to keep improving them with your team. – Have identified your 2-3 Q1 2023 quarterly priorities. – Have a plan in place to improve the execution of your 2023 priorities. This CEO Workshop is free and is open to all growth-minded CEOs who want to become better leaders. Register now: